Our Leadership
Brodie Raffaele
I started in IT over 25 years ago running my own IT business, helping small businesses with their technology, websites, and software development. That is where I learned what matters to business owners: things that work, people who show up, and advice you can actually trust.
From there, I worked at a number of large companies in Australia and internationally, with experience across a large number of regions and industries such as mining, construction, logistics, healthcare, defence, airports, education, and commercial property. I was a global executive at Honeywell (NASDAQ 100 technology company), and held CIO and CTO roles at ASX-listed national mining services firm Emeco Group. I designed and delivered new patented solutions, and built global ICT, cybersecurity, and integrated solutions practices from the ground up.
Through all of that, the thing that stuck with me is how difficult it was for small and medium businesses to keep up, and find good technology partners. Large enterprises have dedicated teams, structured security programs, and technology strategies tied to their business goals. SMBs, the businesses that employ most Australians and keep local economies running, are generally forgotten, or serviced by outdated and reactive service models.
Lucente is a return to my roots. I founded this business to give Perth and Melbourne SMBs a genuine, quality option for IT, cybersecurity, and technology support. Not a watered-down version of enterprise. The real thing, built for your scale and your budget. Clear advice, reliable support, and a team that genuinely gives a damn about your business running well.
I am hands-on. When you work with Lucente, you get direct access to someone who wants to understand your environment, and backed by a team that knows how to deliver. That is not going to change as we grow.
