Advise · Enable · Support
Stop managing your IT.
Start running your business.
Proactive IT support, cybersecurity, and strategic technology advice for Australian SMBs. Whether you need a full IT partner or expert support alongside your existing team.
Why businesses choose Lucente
We're not a ticket queue. We're an IT partner that's invested in your business doing well.
25+ Years Experience
Deep hands-on experience across IT and cybersecurity, working with businesses of all sizes across Australia and internationally.
Partnership, Not Transactions
We work alongside you — whether as your full IT department or as expert support for your existing team. We focus on understanding your goals, not just closing tickets.
Transparent Pricing
Fixed monthly costs, no hidden fees, no surprise invoices. You know exactly what you're paying and exactly what you're getting.
Proactive First
We monitor, patch, and secure your systems around the clock. Problems get caught before they cost your business time or money.
Transparent Pricing
Two clear packages. No hidden fees. Pick the level that fits your business.
Protect
- 24/7 monitoring & helpdesk
- Endpoint security & patching
- Essential Eight alignment
Protect+
- Everything in Protect
- Unlimited support hours
- Advanced threat protection
Our Services
The IT tools and security practices that large enterprises rely on, delivered and managed for businesses your size across Perth and Melbourne.
IT Support
- • Managed Services (MSP)
- • User Support
- • Device Monitoring & Management
- • Backup & Disaster Recovery
Cybersecurity
- • Managed Services (MCSP)
- • Endpoint Protection
- • Email Security
- • Cybersecurity Maturity Review
- • Cybersecurity Awareness Training
Cloud Services
- • Microsoft 365 & Azure
- • Cloud Compute
- • Cloud Storage & Backups
- • Infrastructure as a Service
IT Procurement
- • Enterprise Hardware
- • Software Licensing
- • VOIP / Phone Systems
- • Video Conferencing
- • Internet Services
Strategy & Consulting
- • Virtual CIO/CISO Services
- • Technology Projects
- • Technology Roadmapping
- • Compliance Management
- • AI Tools & Automation
"Lucente has taken the complexity out of managing IT across our WA and Victorian operations. Brodie and the team bring a level of expertise and proactive thinking that you'd normally only find in large enterprise environments. Since engaging Lucente, our staff are having a better IT experience, we've improved our cybersecurity posture significantly and have confidence that our systems are in capable hands. For any business owner who wants IT managed properly, not just reactively, I'd have no hesitation recommending Lucente."
— Peter Rimpas, CEO, Asphaltech Group
How We Get You Started
A structured onboarding process that gets your IT into a healthy, documented, and secure state from day one.
Discover
We learn your business, map your systems, and identify quick wins and risks.
Document
Every device, user, and credential is catalogued so nothing falls through the cracks.
Secure & Stabilise
Monitoring, security tools, and backups are deployed. Your baseline is set.
Ongoing Support
Proactive maintenance, regular reviews, and a team that knows your environment inside out.
Trusted Technology Partners
We collaborate with leading suppliers to deliver secure, scalable solutions to our clients.
Ready to simplify
your IT?
Let's have a conversation about your business. No obligation, no pressure - just honest advice from an experienced team.
We typically respond within 1 business day.
Call us: 08 6285 8886 • [email protected]